Sara Dimerman in conversation with Dr. Laura Loli-Dano. Over the course of this episode you will learn more about:

• The five universal WHO (World Health Organization) QualityRights Standards and why they matter in the context of self or a loved one receiving care
• How being fully aware of people’s human rights, in the context of health care systems, no matter how burdened the health care systems are, helps make informed and people-centred decisions
• The importance of increased awareness of quality rights – on the part of people receiving care, their loved ones’, and health care personnel, especially in settings such as the mental health sector where people’s exercising of their rights is often limited or infringed upon
• What we can do to make sure that human rights are at the heart of care in an overburdened health care system